Need Help? Find Solutions, share knowledge and get answers from customers and experts.Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the ...Voice guidance provides our customers who are blind or have low vision or a visual disability the freedom to independently explore thousands of TV shows and movies on X1. The feature "speaks" what's on the screen and includes details such as program descriptions to help you decide what to watch. Voice Control can be used to control your On ...If you are hearing voice narration while preforming an activity on the TV, such as changing the volume, an accessibility function has been turned on. Use the following steps to review and turn off your accessibility settings: Press the HOME button. Select Settings and press the Enter button. Press the Down arrow button to select Accessibility ...If your Xfinity box says boot. Try Resetting the Xfinity Box. It is another viable and fairly typical solution to this problem. Long-press the power button for nearly 10 seconds to reset the box. Press the box repeatedly until the screen flashes. The Booting notification will appear on the box once more.Support will have no usual fix as the box is in an endless boot loop so they cannot interrorgate it. Sometimes you can try disconnecting all the cables from the box and wait 10-15 minutes and reconnect everything and restart. But unfortunately you usually will be stuck back in the “Welcome. Bienvenido. Bienvenue” loop.In this guide you'll learn how to use your Comcast X1 Voice Remote Control. You won't only learn what commands to use for voice control and how to treat your remote like …X1 Box Stuck In A Restart Loop. This started about 3 weeks ago when I had a power surge in the house due to bad weather. Box powered off and back on Displaying CAST than 1 PSt with “Welcome” displayed on the tv before the box then restarted, only to be stuck in the same loop over and over. After following the instructions to check ...Click "A" to open X1's help menu. With the help menu open, click "A" once again to access the Voice Guidance shortcut. Arrow right then press "OK" on your remote to toggle on X1's talking guide. (Tip: This is also the fasted way to disable Voice Guidance) Voice Guidance is now activated. Sighted users will observe an on-screen notification.Then he performed a more through reset, that he said would take 6-8 hours to complete and after that time, he told me to unplug the power for 30 seconds and plug the box back in. I did that and the box and went through the setup process again and the box is still stuck on the Voice Guidance screen as before.Jan 18, 2018 · While watching full-screen video, press the down arrow on your Xfinity remote. The transport bar will pop up on the lower third of the screen. Press the left arrow twice to highlight the audio description on/off option on the screen (the audio description logo). Press OK to turn audio description on or off. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send itMay 13, 2023 · I received a box today and am stuck at the voice guidance screen. Others have reported that techs who come to the house have been unable to fix it. Resetting the box and pressing the letter B haven’t worked. I was happy with my service and did not want this new box. Really frustrated. Get to know the features and functions of the XR2 and XR5 remotes used with Xfinity X1. The XR2 and XR5 remote controls are redesigned to improve the Xfinity TV viewing experience. These remotes are smaller and easier to handle, putting the buttons you use most often within easy reach. Plus, there are fewer buttons so you can quickly find the ...If your Xfinity box says boot. Try Resetting the Xfinity Box. It is another viable and fairly typical solution to this problem. Long-press the power button for nearly 10 seconds to reset the box. Press the box repeatedly until the screen flashes. The Booting notification will appear on the box once more.Click "B" to open X1's help menu. With the help menu open, click "B" once again to access the Voice Guidance shortcut. Arrow right then press "OK" on your remote to toggle on X1's talking guide. (Tip: This is also the fasted way to disable Voice Guidance) Voice Guidance is now activated. Sighted users will observe an on-screen notification.Restore the Default Audio Language. Press the xfinity button on your remote. Highlight Settings (the gear icon) and press OK on your remote. You can get to Audio Language (SAP) Reset from Device Settings > Audio, Language, or Accessibility Settings. Highlight one of them and press OK on your remote. Go down to Audio Language (SAP) Reset.Solution. 07-14-2022 11:57 AM in. Since that did not help I would recommend making sure that all devices are up-to-date on their software. After that, I would recommend reaching out to Xfinity support as there may be an issue with their box. I identified the TV box with my local Comcast provider in Source, and the Samsung remote is paired with ...I returned the box for a new one at the Xfinity store and it's working now. It had been a working for a few years but I turned the TV on one day and it was stuck on that screen. Despite getting a notice both in chat and on the phone that I would not be receiving a call back, I did get a call from an agent about 90 minutes later.The easiest way to turn Voice Guidance on or off is to use voice control. Ensure that the volume is raised on your TV. Press and hold the voice control button on your Voice Remote and say "accessibility" to reach the Accessibility Settings menu.Support TV & Streaming Turn audio description on and off using the X1 on-screen guide Learn how to turn on audio description (formerly called video description) using the Xfinity X1 on-screen guide. See how to find programs that have audio description. Get information on the X1 talking guide voice guidance feature.Choose Audio Mode. To access Device Settings : Press the xfinity button on your remote. Highlight Settings (the gear icon) and press OK on your remote. Highlight Device Settings and press OK on your remote. Use the down arrow on your remote to highlight Audio and press OK. HDMI Audio Output (Stereo or Auto Detect) To change your Accessibility Shortcut: Go to Settings in the Xfinity Flex main menu. Press OK. Arrow down to Accessibility Settings. Press OK or say "Accessibility Settings" into your Voice Remote. Choose Remote Shortcut and press OK. Select the option you want to assign to your shortcut and press OK. If the reset process cannot help you, you need to put the Xfinity XR into setup mode. To do so, press the menu button on the remote and select Setup Mode. A message will pop up asking you to enter the PIN code. Enter the correct code and hit OK. Now the remote will go back to normal operation.On your touchscreen, tap the gear icon at the top right hand corner of the home screen to open the Settings menu. Tap Accessibility. Enter your master keypad code. Tap the toggle next to Voice Guidance to turn Voice Guidance on. If you tap the Voice Guidance Shortcut checkbox, you will be able to turn Voice Guidance on and off by pressing the ...Hello @user_1ecaf4 thank you for creating a public post for assistance! I am terribly sorry to hear that you are getting this message on your TV. To get this removed, please try saying "Accessibility" into the Voice Remote to pull up the settings and disable voice guidance.New box problem. I received new box and I keep getting a voice guidance loop. Very disappointed! @user_4dbba8, thank you for taking the time to reach out to us here in the Digital Care team via Community Forums. You have reached the Xfinity experts who can certainly assist you with your new equipment concerns.On all Xfinity TV Boxes, audio description can be enabled by turning on Secondary Audio Programming (SAP), which is a secondary language setting that contains the audio description audio track. In most cases, the Spanish-language setting contains the audio track that includes the audio description. If you're experiencing an issue with audio ...24.6K Messages. 3 years ago. @JamesKoeppel wrote: TV voice guidance won't shut off. How do I correct to eliminate? Every time I change volume or channel I get - music volume some percent, and timer. This is nuts. Thanks for the tips. press the Xfinity button >> Accessibility Settings >> Voice guidance and press OK to toggle it to 'off'. fixed?Jun 17, 2015 · Matt Elliott/CNET. Next, back out of the Device Settings area and choose Preferences. Here, you'll find two sections: General and Notifications. In the General section, go to Auto-Tune to HD ...Use the Xfinity button or the up/down arrows to highlight the Settings menu gear icon on the right-hand side. Press OK. In Settings, use the arrows keys to highlight Accessibility. Press OK. 0. 0. We updated our box and remote. Now whenever we go to the guide, the voice prompt starts reading the guide. We want to turn that feature off.Voice guidance is only available on the X1 TV Box at this time. Is voice guidance available in multiple languages? Yes, voice guidance is available in both English and …In this video I show you how to fix a Xfinity Voice Remote where the Voice is not working. I show you how you can turn the voice control on and off and other...About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright ... On the General Preferences menu, use the up and down arrows to highlight Default Guide View, and press OK. Use the up and down arrows to select your preferred Default Guide View, and press OK. Favorites (channels that you've added to your Favorites list) Press the Guide button on the lower-left of your remote control's directional arrow pad to ...With Xfinity Flex, you’ll be able to stream more than 10,000 free movies and shows, access your favorite apps like Netflix, Disney+, Prime Video and Hulu, and rent or purchase top movies and shows. The award-winning Xfinity Voice Remote makes it’s easier than ever to search across your apps, all in one place.Step 3. Press “Setup”. Find the “Setup” button on your remote and press it. Hold it down for a bit, looking for a flashing LED light as an indication that it’s working. Step 4. Press “Xfinity”. There’s a button labeled “Xfinity,” which you will need to push. This will change the LED light green. Step 5.I went to setup screen selections and got stuck on voice guidance. After spending 6 hours trying to restart it. And on the phone with several representatives. I finally told them I want a new box. I picked up my new box 3 or 4 days later and again. Try to install it and God stuck on the voice guidance. I was able to talk to a representative.May 26, 2022 · Voice guides describe menu options aloud to aid the visually impaired. If Voice Guide is enabled, the TV provides voice guides for actions such as changing the channel or adjusting the volume, and reads out information regarding current and upcoming programs, viewing schedules and various content on the Internet, Search and other TV …Jun 22, 2023 · Voice Guidance loop. Trying to set up replacement box but Do you want to keep Voice guidance message keeps looping. Even after multiple resets and speaking to a rep and having the remote swapped. Issue with replacing box going on 2nd week. Finally a Ticket was created but still no resolution after several days. 5일 전 ... One of the easiest ways to do this is to ask your Xfinity/Comcast voice remote to 'Restart TV box',. Is Xfinity Flex free? You could pair ...2023. 5. 26. ... The first thing to do is to turn off both the TV and receiver box and restart them. Then check if the volume buttons respond; your batteries ...If the xfinity box still says boot after following these steps, try restarting the gateway. To do this, log into the Xfinity account and select Devices. Locate the gateway then click on Restart modem > Start troubleshooting. If you’re having trouble accessing your account, contact customer support for help.Sep 30, 2021 · X1 Box Stuck In A Restart Loop. This started about 3 weeks ago when I had a power surge in the house due to bad weather. Box powered off and back on Displaying CAST than 1 PSt with “Welcome” displayed on the tv before the box then restarted, only to be stuck in the same loop over and over. After following the instructions to check ... X1 Box Stuck In A Restart Loop. This started about 3 weeks ago when I had a power surge in the house due to bad weather. Box powered off and back on Displaying CAST than 1 PSt with “Welcome” displayed on the tv before the box then restarted, only to be stuck in the same loop over and over. After following the instructions to check ...Turn Audio Description On From the Accessibility Settings Menu. Press the xfinity button on the remote control from any screen to bring up the X1 main menu.The xfinity button is rectangular and is located above the up arrow key.; Use the xfinity button or the up/down arrow buttons to go to the Settings menu, pictured as a gear icon on the …If you want to change Xfinity menu from Spanish to English, you'll need to go into the Menu Language Settings. Do this by pressing the Xfinity button on your remote, then choosing the gear icon from the menu options on the screen. Pressing OK will take you to the Settings menu, where you can toggle to Language, press OK again, and use the …I powered off and on again. 2. When powering off the Flex box, I also unplugged the HDMI cable. After doing these things, I powered the Flex back on, while the Flex was showing the initial Welcome screen, take a battery out of the remote and put it right back, press Voice button numerous times, and I finally got to the next setup menu.In this video I show you how to fix a Xfinity Voice Remote where the Voice is not working. I show you how you can turn the voice control on and off and other...The easiest way to turn audio description on or off is to use voice control. While watching full screen video, press and hold the voice control button on your Xfinity Voice Remote and say "audio description." The voice control button is the third button up from the OK button in the center of the remote. It is a slightly indented rectangle.Welcome to Xfinity On Campus. Enjoy all your favorite channels included with your on-campus housing. Get TV on your terms, from premium shows to nonstop live sports. All from Xfinity. Live Off-Campus?XfinityEva. Thank you for sharing these great articles @BruceK! @ dsumner3 The second one is perfect for deactivating the Voice Guidance using the voice remote which is similar to Flex in that in that it has the voice feature so you can simply hold down the voice control button and say "Voice Guidance". (Press 'OK' to turn Voice Guidance off.)Dec 30, 2022 · I am terribly sorry to hear that you are getting this message on your TV. To get this removed, please try saying "Accessibility" into the Voice Remote to pull up the settings and disable voice guidance. For a complete walkthrough, please check out our website https://www.xfinity.com/support/articles/x1-voice-guidance?linkId=158132984 Jun 17, 2015 · Matt Elliott/CNET. Next, back out of the Device Settings area and choose Preferences. Here, you'll find two sections: General and Notifications. In the General section, go to Auto-Tune to HD ...Voice Command Tips. To change the channel using your Voice Remote, press the Voice ( Microphone) button, which activates Voice Control, and say something similar to the following voice commands: "ESPN". "Watch Disney Junior". "832". "Watch channel 810". "Turn on Discovery Channel". Voice commands can also be used to search for TV shows …What you need: Amazon Fire TV device. Alexa enabled device, Alexa voice remote, or a paired Echo device. You can use the following Alexa commands with Max. If you're using an Alexa Voice Remote, press and hold the Voice button and then talk to Alexa. To open Max, use open or launch. For example, say "Alexa, open Max."Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Enter 9-8-1 on the remote. If the status light blinks blue twice, the pairing for the remote has been turned off. 0. 2.What you need: Amazon Fire TV device. Alexa enabled device, Alexa voice remote, or a paired Echo device. You can use the following Alexa commands with Max. If you're using an Alexa Voice Remote, press and hold the Voice button and then talk to Alexa. To open Max, use open or launch. For example, say "Alexa, open Max."Sep 24, 2021 · A simple, quick way to turn off the annoying guidance voice or audio description with your Comcast remote on your DVR box. A simple, quick way to turn off the annoying guidance voice or audio ... Use the down arrow button to highlight Parental Controls. Press OK. Use the down arrow button to highlight Parental Control PIN. Press OK to select On. Enter a four-digit Locks PIN of your choosing. Re-enter the Locks PIN to confirm. Press the Exit key to go back to regular TV viewing. Note: If you forget your Locks PIN, see Manage X1 and ...Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the xfinity button on your remote and selecting ...I was following the prompts from the box and get stuck at the voice guidance prompt. I used Xfinity chat assistant and they sent signals to my box but that also didn't help. I planned on sending it back. If you can help, that would be great. I opened the app and it told me to download a new app. I didn't see anything that allows me to activate ...Jun 22, 2021 · Xfinity Voice Commands Stopped Working. What the title says. My Xfinity remote voice command just stopped working out of the blue. I press the voice command button and I hear a little noise, followed by a prompt on the screen that says "Voice commands aren't working right now. Please try again later." This has been happening for …Mar 23, 2022 · Let's get that off of there. Have you tried restarting the cable box to clear that or tried saying "Accessibility" to the remote to get the settings for it to pull up? This link shows additional options on how to access the Voice Guidance Setting and has a walkthrough for the setting. Turn Audio Description On From the Accessibility Settings Menu. Press the xfinity button on the remote control from any screen to bring up the X1 main menu.The xfinity button is rectangular and is located above the up arrow key.; Use the xfinity button or the up/down arrow buttons to go to the Settings menu, pictured as a gear icon on the …Press and hold the Voice (Microphone) button while speaking a command into the microphone located at the top of your Voice Remote. Be sure to speak one to eight inches away from the microphone. Release the Voice (Microphone) button when you've finished the command. If you’re using an XRA Large Button Voice Remote, you can press and release ...Click "A" to open X1's help menu. With the help menu open, click "A" once again to access the Voice Guidance shortcut. Arrow right then press "OK" on your remote to toggle on X1's talking guide. (Tip: This is also the fasted way to disable Voice Guidance) Voice Guidance is now activated. Sighted users will observe an on-screen notification.EASY ANSWER: the accessibility option panel is where u turn on/off the various shortcuts on your remote - that’s all it’s for. The actual remote shortcut that toggles between captions on or off (the mute button) is one of them. So in the panel, if you activate “captions” you are actually just enabling that shortcut.Hello @user_1ecaf4 thank you for creating a public post for assistance! I am terribly sorry to hear that you are getting this message on your TV. To get this removed, please try saying "Accessibility" into the Voice Remote to pull up the settings and disable voice guidance.Get to know the features and functions of the XR2 and XR5 remotes used with Xfinity X1. The XR2 and XR5 remote controls are redesigned to improve the Xfinity TV viewing experience. These remotes are smaller and easier to handle, putting the buttons you use most often within easy reach. Plus, there are fewer buttons so you can quickly find the ...Standing within 10 feet of your Flex streaming TV Box, remove the plastic pull tab from the back of your remote and wait for the blue lights to flash three times. Tap Ready to Activate, then follow the steps on your TV to complete the process. See Step 6 of the Activation Process above for specific instructions.Turning Audio Description On or Off on a Non-X1 TV Box. Press the down arrow once to highlight Descriptive Video Service, then use the right/left arrows to turn it on/off. When Descriptive Video Service is turned off, the Default Audio Track should be …Oct 12, 2023 · We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.Activation process. Enter the last four digits of any phone number listed on your Xfinity account. Use the number keys or directional pad on your remote to enter numbers. If you’re having trouble using the last four digits of a phone number, you can select the Verify another way button to verify via text message or by entering your account ... Here are a couple things to check: Make sure to choose Set Up Over WiFi (not Set Up Over Cellular) when activating your device. If you've activated your device but it's not working, confirm that you see "Xfinity Mobile" on the top left of the home screen. If you don't, follow the steps below.About Xfinity Box. This Xfinity Box is not different from the typical DVR. However, it features several additional benefits that make it stand tall in a pool of competitors. The Xfinity Box is offered for free by Comcast. However, this mainly comes as part of your Home plan subscription and covers many of the TV requirements.Get the most out of your Comcast X1 Remote by learning to pair it with multiple devices and what to do if you can't find your manufacturer code.I powered off and on again. 2. When powering off the Flex box, I also unplugged the HDMI cable. After doing these things, I powered the Flex back on, while the Flex was showing the initial Welcome screen, take a battery out of the remote and put it right back, press Voice button numerous times, and I finally got to the next setup menu.Prepare for your upcoming move online and stay connected to fast WiFi, TV, and more. Schedule a move. Get help in person. Find an Xfinity store or service center near you. Locate a store. Resolve Xfinity issues without needing a phone call. Pay your bill, get support, or connect with an agent with Xfinity Assistant.Comcast Center is a walk-in customer service center that provides customers with support and assistance for their Comcast products and services. Whether you’re having trouble with your internet connection, cable box, or any other issue, the...Hi this is Meet Brandon. In this video I show you How to Turn Off Voice Guidance on Xfinity Flex in 15 seconds!A simple, quick way to turn off the annoying guidance voice or audio description with your Comcast remote on your DVR box. A simple, quick way to turn off the annoying guidance voice or audio ...
Say "Netflix" into your X1 Voice Remote. Once in the Netflix app, select Sign In. If you are not yet a member, follow the signup prompts .... Wsu coaching staff
Use the Xfinity button or the up/down arrows to highlight the Settings menu gear icon on the right-hand side. Press OK. In Settings, use the arrows keys to highlight Accessibility. Press OK. 0. 0. We updated our box and remote. Now whenever we go to the guide, the voice prompt starts reading the guide. We want to turn that feature off.How to turn off voice guidance with your Xfinity remote. Shut off Comcast voice guidance. #shorts. A simple, quick way to turn off the annoying guidance voice …If you want to change Xfinity menu from Spanish to English, you'll need to go into the Menu Language Settings. Do this by pressing the Xfinity button on your remote, then choosing the gear icon from the menu options on the screen. Pressing OK will take you to the Settings menu, where you can toggle to Language, press OK again, and use the …A simple, quick way to turn off the annoying guidance voice or audio description with your Comcast remote on your DVR box. A simple, quick way to turn off the annoying guidance voice or audio ...2023. 5. 26. ... The first thing to do is to turn off both the TV and receiver box and restart them. Then check if the volume buttons respond; your batteries ...Jan 18, 2018 · While watching full-screen video, press the down arrow on your Xfinity remote. The transport bar will pop up on the lower third of the screen. Press the left arrow twice to highlight the audio description on/off option on the screen (the audio description logo). Press OK to turn audio description on or off. In this video I show you how to fix a Xfinity Voice Remote where the Voice is not working. I show you how you can turn the voice control on and off and other...As we continue to make accessibility-related enhancements to Xfinity X1, frequent updates will be made to the talking guide – a voice guidance feature that allows customers who have visual disabilities the freedom to independently explore thousands of TV shows, movies and more. Learn how the latest changes to X1 impact voice guidance ... Voice guidance provides our customers who are blind or have low vision or a visual disability the freedom to independently explore thousands of TV shows and movies on X1. The feature "speaks" what's on the screen and includes details such as program descriptions to help you decide what to watch. Voice Control can be used to control your On ... Ensure that you have connected the Xfinity Flex box directly to the TV. Check the TV’s audio input. On your TV, go to Settings > Audio > Audio Input. Make sure you have set the correct audio input and make adjustments accordingly. An extreme fix would be to reset your Xfinity Flex streaming box, as shown in tip #7. Is Xfinity Flex working now?With Xfinity Flex, you’ll be able to stream more than 10,000 free movies and shows, access your favorite apps like Netflix, Disney+, Prime Video and Hulu, and rent or purchase top movies and shows. The award-winning Xfinity Voice Remote makes it’s easier than ever to search across your apps, all in one place.Voice Guidance Loop. Brought a brand new modem/router and Xfinity TV Box to set up today. No one has been able to help for hours. They finally agreed that it is a software issue on their end but after they sent me a text chat that it was corrected...it was not. Help please..
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